Effective Date: 01 January 2025
At GoTech Worldwide, we strive to deliver the highest quality digital marketing services to meet your business needs. This Refund Policy outlines the circumstances under which refunds may be issued, ensuring clarity and transparency.
- General Policy
Due to the nature of digital marketing services, which require time, effort, and resources, we do not generally offer refunds once work has commenced. However, exceptions may apply under specific conditions outlined below.
- Eligibility for Refunds
Refunds may be considered in the following cases:
Unfulfilled Services: If we are unable to deliver the agreed-upon services due to circumstances within our control, a full or partial refund may be issued.
Prepaid Services: For services paid in advance but not yet initiated, a refund may be granted upon request.
Mutual Agreement: If both parties agree to terminate the contract before significant work has been completed, a prorated refund may be issued based on the scope of services delivered.
- Non-Refundable Conditions
Refunds will not be provided in the following situations:
Work has been completed or is in progress.
Dissatisfaction with creative differences or subjective preferences once work has been delivered as per the agreed scope.
Delays or interruptions caused by the client, such as lack of communication, incomplete information, or missed deadlines.
Services involving third-party fees (e.g., ad spend, hosting, or software subscriptions) that are non-refundable by the provider.
- Refund Process
To request a refund, please follow these steps:
- Submit a written request to info@gotechworldwide.com with detailed reasons for the refund.
- Allow 3 business days for us to review and respond to your request.
- If approved, refunds will be processed within 7 business days via the original payment method.
- Dispute Resolution
We encourage open communication to resolve any concerns about our services. If disputes arise, we are committed to finding a mutually agreeable solution.
- Changes to the Refund Policy
We reserve the right to modify this Refund Policy at any time. Updates will be posted on our website with an updated effective date.
- Contact Us
For questions about this Refund Policy, please contact us:
Email: info@gotechworldwide.com
Phone: +918103062338
Address: Bharhutnagar Satna Madhya Pradesh India (485001)
By engaging our services, you agree to this Refund Policy.